Privacy Policy
Last updated: February 4, 2026
Introduction
Mystic Veil ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our tarot reading service.
Information We Collect
Information You Provide
- Questions: The questions you ask during tarot readings
- Feedback: Ratings and comments you provide about readings
- Session Data: Reading history stored in your browser session
Automatically Collected Information
- IP address (for rate limiting and security)
- Browser type and version
- Pages visited and time spent
- Device information
How We Use Your Information
We use your information to:
- Provide personalized tarot readings
- Generate AI-powered interpretations
- Improve our service based on feedback
- Prevent abuse and ensure security
- Analyze usage patterns to enhance user experience
Data Storage and Security
Your data is stored securely using industry-standard encryption. Reading data may be stored in Firebase Firestore with appropriate security measures. Session data is stored temporarily in your browser.
Third-Party Services
We use the following third-party services:
- Google Gemini AI: For generating reading interpretations. Your questions are processed by Google's AI service. Google may process this data according to their privacy policy.
- Firebase: For secure data storage, user authentication, and analytics. Firebase is a Google service.
- Stripe: For secure payment processing. Stripe handles all payment information directly and we do not store your full credit card details on our servers.
Summary of Data Collection
Here is a complete summary of the data we collect:
- Essential Data: Session identifiers, language preferences, authentication tokens
- Reading Data: Questions you ask, cards drawn, interpretations generated, feedback ratings
- Technical Data: IP address, browser type and version, device type, operating system, pages visited, time spent on pages
- Payment Data: Transaction history, subscription status (full payment details are handled securely by Stripe)
- Account Data: Email address, account creation date, reading history, subscription information
Your Rights
You have the right to:
- Access your personal data
- Request deletion of your data
- Opt out of analytics tracking
- Clear your browser session data at any time
Cookies
We use essential cookies for:
- Session management
- Security (CSRF protection)
- Remembering your preferences
Data Retention
Session data is retained for 24 hours. Saved readings (if Firebase is enabled) are retained until you request deletion. Anonymous usage analytics may be retained indefinitely.
Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect information from children.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.
Contact Us
If you have questions about this privacy policy, please contact us at: support@ritsea.com
Data Controller: Ritsea SRL, a company registered in Romania.
Ritsea SRLBlvd. Ferdinand 95, Constanta, Romania, 900717
CUI: RO52211370