Privacy Policy

Last updated: February 4, 2026

Introduction

Mystic Veil ("we," "our," or "us") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you use our tarot reading service.

Information We Collect

Information You Provide

  • Questions: The questions you ask during tarot readings
  • Feedback: Ratings and comments you provide about readings
  • Session Data: Reading history stored in your browser session

Automatically Collected Information

  • IP address (for rate limiting and security)
  • Browser type and version
  • Pages visited and time spent
  • Device information

How We Use Your Information

We use your information to:

  • Provide personalized tarot readings
  • Generate AI-powered interpretations
  • Improve our service based on feedback
  • Prevent abuse and ensure security
  • Analyze usage patterns to enhance user experience

Data Storage and Security

Your data is stored securely using industry-standard encryption. Reading data may be stored in Firebase Firestore with appropriate security measures. Session data is stored temporarily in your browser.

Third-Party Services

We use the following third-party services:

  • Google Gemini AI: For generating reading interpretations. Your questions are processed by Google's AI service. Google may process this data according to their privacy policy.
  • Firebase: For secure data storage, user authentication, and analytics. Firebase is a Google service.
  • Stripe: For secure payment processing. Stripe handles all payment information directly and we do not store your full credit card details on our servers.

Summary of Data Collection

Here is a complete summary of the data we collect:

  • Essential Data: Session identifiers, language preferences, authentication tokens
  • Reading Data: Questions you ask, cards drawn, interpretations generated, feedback ratings
  • Technical Data: IP address, browser type and version, device type, operating system, pages visited, time spent on pages
  • Payment Data: Transaction history, subscription status (full payment details are handled securely by Stripe)
  • Account Data: Email address, account creation date, reading history, subscription information

Your Rights

You have the right to:

  • Access your personal data
  • Request deletion of your data
  • Opt out of analytics tracking
  • Clear your browser session data at any time

Cookies

We use essential cookies for:

  • Session management
  • Security (CSRF protection)
  • Remembering your preferences

Data Retention

Session data is retained for 24 hours. Saved readings (if Firebase is enabled) are retained until you request deletion. Anonymous usage analytics may be retained indefinitely.

Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect information from children.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page.

Contact Us

If you have questions about this privacy policy, please contact us at: support@ritsea.com

Data Controller: Ritsea SRL, a company registered in Romania.

Ritsea SRL
Blvd. Ferdinand 95, Constanta, Romania, 900717
CUI: RO52211370
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